Privacy Policy

At EZCustomize, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

1. What Information We Collect

When you browse our store or make a purchase, we may collect the following types of personal information:

• Your name
• Billing and shipping address
• Email address and phone number
• Payment details (processed securely, we do not store full credit card numbers)
• Order history and purchase behavior
• IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

• Process your orders and deliver products
• Communicate with you about your order or customer support inquiries
• Improve our website and shopping experience
• Prevent fraudulent transactions and ensure site security
• Send promotional emails (only with your consent)

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third-party service providers that help us operate our store, such as:

• Shopify (our e-commerce platform)
• Payment gateways (e.g., Shopify Payments, PayPal)
• Shipping providers (e.g., USPS, UPS)
• Marketing tools (e.g., Google Analytics, Facebook Pixel – if applicable)

These services only receive the necessary information to perform their functions and are required to protect your data.

4. Your Consent

By providing us with your personal information to complete a transaction, verify your credit card, place an order, or contact us, you consent to our collecting and using your data for that specific purpose.

If we ask for your personal information for a secondary reason (e.g., marketing), we will either ask you directly for your expressed consent or provide you with an option to say no.

5. How to Withdraw Consent

If you change your mind after opting in, you may withdraw your consent for us to contact you, or to collect, use, or disclose your information, at any time by emailing us at support@ezcustomize.com.

6. Security

We take your data protection seriously. Our store is hosted on Shopify, which provides a secure infrastructure and uses industry-standard encryption to protect your personal information. All payments are processed through PCI-DSS-compliant providers.

7. Cookies & Tracking Technologies

We may use cookies or tracking tools like Google Analytics or Facebook Pixel to enhance your experience and collect aggregated browsing data. You can choose to disable cookies in your browser settings if you prefer.

8. Your Rights (California & EU Residents)

If you are a resident of California (CCPA) or the European Union (GDPR), you have the right to:

• Access the personal data we hold about you
• Request that we correct, update, or delete your data
• Request a copy of your personal data
• Object to certain uses of your personal information

To exercise these rights, please contact us at support@ezcustomize.com.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, you can contact us at:

• Email: support@ezcustomize.com
• Business Hours: Monday to Saturday, 9AM – 5PM (PST)
• Mailing Address: An Gift and Decor LLC, 30 N Gould St Ste N Sheridan, WY 82801

Last updated: March 27, 2025